It’s happened to all of us: You stride into the Luxor, Mohegan Sun, or Tropicana brimming with confidence and your wallet full of cash. But before you know it, hours have passed and you’re struggling to remember what time it is or how many rounds of cocktails you sank. You’ve been victim to a casino’s design tricks that use sound, lights, and physical layout to lure you into spending more money than you have.
It’s hard to believe that it wasn’t always this way, but casinos have historically been places where people gather around games of chance and bet on their luck. Today, casinos have evolved into entertainment destinations with a wide range of offerings and the latest technology to appeal to customers. From e-sports to immersive virtual reality, it’s important that casino marketers keep up with trends to remain relevant.
While gambling is the core of a casino’s offerings, there are often restaurants, bars, spas, and other attractions within their walls. They are also perfect locations for large events like weddings and corporate retreats. Having specific messaging and targeting for these types of business is vital to attracting more business and leisure traffic.
Something about the ambiance of a casino is intoxicating, and the roar of slot machines and the clinking of champagne glasses can make even the most jaded person feel a little more alive. The truth is that these experiences can be addictive, and it’s not uncommon for people to gamble more than they have to and end up in debt.